Delivery Information

We have carefully selected various couriers to deliver the products available for sale on our website. Customer satisfaction and service is high on our priority list. Finding like minded couriers was key to us when selecting the following providers.

Small packets and parcels – Royal mail UK-Europe

Small – Medium Parcels – DHL UK

Large Parcels – UPS – UK – Europe

ROW – UPS All sizes

Tracking is available on all DHL, UPS Shipments and is tracked from door to door. Signatures will be required on all deliveries.

Please ensure the package is in good condition prior to signing.

Please note couriers do not deliver on Saturday / Sunday or Bank holidays. Whilst most deliveries are on time there can be logistical issues that cause slight delays. In the event of a delay please contact us via email or phone for updates.

All deliveries are dispatched within 24hrs after full payment has been received. Deliveries are between one and five working days depending on the delivery option selected.

Upgrades on standard services are available please get in touch for more details.

In the event of a parcel being damaged please get in touch. We can then act accordingly to rectify any issues.

Free delivery is available on selected items. These items will have our free shipping icon – on the main product image and in the product description.

You will have to select – weight based UK shipping in the delivery method section of the checkout process. This option will have a £0.00 cost.